Client Management Coordinator

Note: This position is Hybrid to Pearl River, New York

As a Client Coordinator, you will provide support to the Client Management team to aid department initiatives. The ideal candidate is proactive and eager to learn about Active’s business model, Active’s clients’ business models, and the broader media industry. This role plays a supporting role in our business’s collective efforts to renew and grow our client relationships.

Essential Duties and Responsibilities

• Develop, demonstrate and utilize thorough understanding of AMS value proposition and capabilities to facilitate completion of daily tasks and for effective collaboration
• Manage communication between clients and media departments
• Maintain and deliver reports for specific clients using Active’s systems (PeopleSoft, CMS, Tableau, Power BI, Datorama), corresponding with media departments for accuracy
• Attend client, agency, and interdepartmental status meetings - recording and summarizing meeting notes
• Develop and retain an understanding of key client's brands, competition, industries, and marketing objectives to align with individual and team goals.
• Enhance processes within the Client Management team to boost efficiency and accuracy

Supervisory Responsibilities

This position has no supervisory responsibilities.

Unfortunately, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

The salary range for this role is $52,000 - $57,500. The successful candidate’s salary will depend on the actual ranges of current employees in the subject position, market considerations, budgetary considerations, geography, as well as the candidate’s skill set, level of experience, and qualifications. Active offers a very competitive benefits package inclusive of medical coverage, dental, vision, disability, 401k, paid time off, community engagement opportunities, great colleagues, and great learning opportunities.

• Bachelor's degree or equivalent work experience; concentration in advertising, marketing or finance a plus
• 1-3 years of related experience required (in advertising agency or client management, a plus)
• Proficiency in Microsoft Office Suite (Outlook, SharePoint, Word, Excel, PowerPoint) required
• Experience with Salesforce and reporting tools (i.e. Power BI) a plus

Other Skills and Key Competencies Needed  

• Quickly adapt to new technologies and platforms, noting where improvements could be made
• Resourceful and proactive when taking on projects
• Ability to thrive independently and as part of a team
• Customer-focused with a passion for delivering high quality service
• Strong interpersonal and written communication required
• Strong analytical and problem-solving skills

Travel

This position does not require any regularly scheduled travel.