- Gains understanding of client’s business and works as an advocate for client needs and objectives both internally and with third-party vendors.
- Manages the majority of daily communication on multiple accounts ensuring client deliverables are submitted before or on deadline.
- Ability to anticipate potential challenges and work with appropriate team members to develop efficient processes and solutions.
- Work closely with analytics and media teams, to determine root causes of declines in performance and develop recommendations and optimizations to improve.
- Participates in project-related presentations to the client and compiles all necessary inputs across internal teams.
- Navigate internal depts. & ensure highest quality deliverables.
- Build strong relationships with clients and colleagues; maintains positive team morale.
- Takes proactive role in researching and understanding best practices and industry standards across media, marketing and business; shares POV with the internal and client teams as appropriate.
- Prepares and distributes agendas, call reports, internal and client-facing status reports, proposals, client-input & project briefs, internal execution briefs, correspondence, etc.
- Monitors and reports on the financial progress of projects to agency management and client teams and facilitates accurate billing.
🔹 What Success Looks Like at Involved: Leadership in Action
- You lead internal and client-facing meetings with confidence and clarity—projects stay on track when you’re at the helm, and you understand how to work within Involved Media’s process to get results.
- You stay one step ahead anticipating your manager’s needs, driving next steps, and knowing when to loop in leadership or collaborate for a better outcome.
- Cross-functional partners and clients trust your expertise—you’re a go-to resource for project direction, business knowledge, and what’s next.
- You don’t just understand the client’s business—you bring fresh insights and added value that they didn’t see coming.
- Your input in meetings is strategic and collaborative—you push the thinking, elevate the work, and make a meaningful impact.
- You shape strong narratives—whether building a deck or coaching a team member on how to improve theirs, your attention to quality shows.
- You think before you react—translating client feedback into clear, thoughtful direction aligned with strategy and goals.
- You lead with empathy—listening carefully to understand perspectives and help move conversations forward productively.
Supervisory Responsibilities
- This position does not have any direct supervisory responsibilities but may require oversight of assigned account coordinators on specific media campaigns.
Unfortunately, we are unable to sponsor or take over sponsorship of an employment Visa at this time.
The salary range for this position is $65,000 - $75,000. The successful candidate’s salary will depend on actual ranges of current employees in the subject position, market considerations, budgetary considerations, geography, as well as the candidate’s skill set, level of experience, and qualifications. Involved Media offers a very competitive benefits package inclusive of medical coverage, dental, vision, disability, 401k, paid time off, community engagement opportunities, great colleagues, and great learning opportunities.